How can we help?

Lofoten Ski Rental is owned in it's entire by Fjellkompaniet Kurs & Guiding, org.nr.: 918 05 8699 MVA. Lofoten Ski Rental provides a wide range of winter equipment for rent, such as snowshoes, avalanche safety- and ski touring equipent, for private customers and companys. For guiding services, contact us here at: Lukas@fjellkompaniet.com or visit https://www.fjellkompaniet.com/ for more information.

RENTAL HUB OPENING HOURS, AND EQUIPMENT COLLECTION- AND DELIVERY

All rental gear needs to be picked up and returned during our regular opening hours unless arranged otherwise in advance. The rental hub is open every evening 17:00-21:00 and morning 07:00-7:30. You can pick up the equipment from 17:00-21:00, depending on availability, the evening before you need the gear, without any extra costs. Remember to choose this in the "pick up" when ordering!

Please contact us if you have any questions regarding orders, pick up, delivery, and transport etc. We are flexible!

Address: Hopsveien 15, 8310, Kabelvåg: Location in Google Maps

Equipment pick up the evening before the rental period is reccomended, and has no extra costs!

Returning the equipment is flexible within the last day of the selected rentalperiod, Lofoten Ski Rental is also flexible with the drop off outside the opening hours.

On pick up you will need to sign a rental contract, we will also ask for your ID and take a copy of it. Please have your ID with you.

To rent our equipment, a deposit is not necessary, but Lofoten Ski Rental assumes the right to charge for damaged, destroyed, lost, stolen or by any other reasons for load costs to all equipment. The fee will cover the cost of repairs, or purchase price to replace the equipment. A general cost varies between 500,- and 3000,- NOK per item/piece. But the amount of replacement can also be both smaller and larger. The fee is deducted from the debit card that the tenant has stated unless otherwise agreed.

BOOKING, PRICES, SAFETY AND PAYMENTS

All prices are stated in Norwegian Krones (NOK). Prices for equipment rental cover the rental of the equipment only. You will need to collect and return the equipment to Lofoten Ski Rental, Hopsveien 15, 8310, Kabelvåg, unless you arrange a delivery/collection. Costs incurred with the transportation of equipment to another site are not included in the rental price and are to be paid as arranged. Rental fees are to be paid in advance - upon reservation and are subjected to cancellation fees in case of cancellations and changes.

1. The rental period applies for the dates stipulated in the booking.

2. The rental period for equipment is per day (1 day of use).

3. Full payment of the rental costs is required upon booking. 

4. For return of rentals before the day stipuladed in the booking, you will not receive a refund of the rental costs.

5. If you wish to return rentals later than you indicated on the reservation you need to contact us in advance and check if the equipment is available. If we confirm the date change you need to pay the additional rental fees latest when you return the rentals. Lofoten Ski Rental cannot guarantee you will be able to extend the rental period, but we will do our best.

6. Lofoten Ski Rental cannot guarantee the availability of equipment in a different size than booked.

7. The agreement holder is fully responsible for any damage or loss of rented items. If a rental object is damage and/or has lost its functionality the customer has to pay the retail price of the equiment, or the costs of repairs, regardless of the reason. The client is also responsible for any other person who he/she allows to use the equipment. Lofoten Ski Rental assumes no financial responsibility for loss or injury to people, property, business affairs or the like which may arise through the use of the rented equipment.

8. Any problems with the equipment should be immediately reported to Lofoten Ski Rental by e-mail or phone.

9. Participatation in outdoor sports and activities involves a certain level of risk of accidents and/or injury to persons and/or equiment. All activities are at te customers own responsibility and risk. Lofoten Ski Rental does not offer cancellation protection, travel- or accident insurance. The customer is responsible for any insurance that covers the activity in which they participate.

10. As a customer, you acknowledge that even if all safety instructions and risk warning are followes, outdoor- and moutain activities still involves risk. As a customer, you assume full and comlete responsibility for your own responsibility for your own safety and waive the right to hold Lofoten Ski Rental, ther partners, and supervisors/instructors/guides responsible for damage to persons and/or equipment occuring during the rental period.

11. Lofoten Ski Rental assumes the right to charge for damaged, destroyed, lost, stolen or by any other reasons for load costs to all equipment. The fee will cover the cost of repairs, or purchase price to replace the equipment. A general cost varies between 500,- and 3000,- NOK per item/piece. But the amount of replacement can also be both smaller and larger. The fee is deducted from the debit card that the tenant has stated unless otherwise agreed.
    
    

CANCELLATIONS AND CHANGES

The customer must cancel their booking thru the booking site, or in written form, either by e-mail or SMS.

Cancellations of bookings for all rental services:

Cancellations received within 1 hour of making the reservation or more than 45 days prior to the date of a rental: no charge

45-30 days prior to the date of rental: 25% of the total rental price

29-10 days prior to the date of rental: 50% of the total rental price

Less than 10 days prior to the date of rental: 100% of the total rental price

These general terms and conditions apply between Lofoten Ski Rental and the customer who enters an agreement on behalf of themselves or a third party. The agreement applies for rental of equipment. Equipment rentals are paid in full when booking, picking up the equipment at the rental’s address or when delivered to the customer.

Payment and prices

Payment is made in the booking system on our website through our payment provider STRIPE, which meets the strictest security requirements. The tenant pays at the time of booking and then the rental agreement is recognized as concluded.

All prices are inclusive of VAT. The total cost of the purchase will be stated before ordering and include all expenses associated with rental or purchase. If there have been errors with the prices of significant size from Lofoten Ski Rentals side on the website, Lofoten Ski Rental may unilaterally change, delete or reject orders even after the customer has received an order confirmation or similar. Such errors must, however, be corrected and informed to the customer within a reasonable time after the error has been discovered.

Condition of the rental object

Lofoten Ski Rental is committed to delivering high quality equipment in operational condition, and strict routines that control and maintain the rental objects before and after rental.

As a customer, you are responsible for all damage or loss to the equipment during the rental period. Liability may be waived if the damage or loss is due to technical faults or defects. The renter is therefore obliged to check the rental object before use and contact Lofoten Ski Rental if the rental object is not in the expected condition.

Use of the rented objects